Built on love and loyalty, the relationship you share with your pet is a special bond that creates unforgettable memories. Powerful emotions are unleashed when a pet passes, and it’s normal and healthy to grieve when the time comes. It’s also important to remember that you aren’t alone. We’re here to help ease the burden.
Losing a beloved pet can be heartbreaking, and every pet owner’s journey through grief is different. One way to help yourself focus on positive memories is to develop a lasting memorial to your pet. Remembering all the good times you shared can bring smiles even in a time of sadness.
Many resources are also available to help you and your family through this difficult time. If you need further assistance or counseling, don’t hesitate to speak with your veterinarian or a grief professional in your area.
A private procedure is when only one animal’s body is present in the process. The animal is uniquely identified throughout the process. This results in the animal’s remains being the only remains processed and returned to you.
A partitioned procedure during which more than one animal’s body is present in a larger unit and the remains of specific pets are still able to be returned. A method of separation is used between each pet and the remains of each pet are identifiable, retrievable, processed and returned safely.
A communal procedure is when multiple pets are processed together. Think of it as an opportunity for your loving pet to cross over with the support of others. In this case, remains are not returned.
Over 150 lbs
return of ashes
no return of ashes
Payment is due before or at the time of service unless previous arrangements have been made. Payments can be made by cash, check, or credit card. We accept most major credit cards over the phone for pre-payment or accept most major credit cards, personal checks or cash at the time of service. There is no billing or payment plan option available at this time. There is a $50 returned check fee.
If your pet passes away at home or your veterinarian's office and you opt for water-based solution services, there is a pick-up fee of $100 within a 50-mile radius or $200 outside of the radius of our services area.* Unfortunately, we are unable to offer any drop-off hours at this time. There is an additional after-hours pick-up charge of $75. After hours includes Monday through Friday at 5 pm and later, weekends, and holidays.
* We serve clients in Omaha, Lincoln, and surrounding areas. Please contact us to see if we can accommodate you if you are beyond our normal radius. We use Google Maps to determine the distance from our location to calculate associated fees. To check the distance for us to get to your home, choose a location below, and enter your address into the starting point to find the distance used to determine the cost of our visit.
We will notify you when your pet is ready. You can pick up your pet’s remains at the customer service desk at a Dove's location or, if you are working with your veterinarian, at their office.